Help and support


The Silver Line HelplineThe Silver Line Helpline
The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. Our specially trained helpline staff:
  • Offer information, friendship and advice
  • Link callers to local groups and services
  • Offer regular befriending calls
  • Protect and support those who are suffering abuse and neglect

Need help? Call us ANYTIME on: 0800 4 70 80 90
Read a recent Telegraph article about one Silver Line befriender's experience.


Age UK WandsworthAge UK Wandsworth
Offers a wide range of services that aim to improve the quality of life for people aged 60-plus living in the London Borough of Wandsworth

Age UK's Advice and Support service can help on issues such as benefits and housing, and we also host specialist clinics on pensions, tax and NHS hearing aids.

People who are housebound or socially isolated can contact our Be-a-Friend and Out & About services,while those caring for older people can find support and friendship through the Carers’ Support Service and carers’ groups and outings. And if shopping is difficult, the Shopping Service can arrange supermarket deliveries to your door.

Full details of these services and many more can be found on our website, or phone
020 8877 8940 for more information.



HestiaHestia Age Activity Centre Drop-in
A free, friendly and helpful support service. Come and join us for a coffee, a chat and a smile

Tuesdays 11am-1pm
St Barnabas Church Hall
Lavenham Road, Southfields

Fridays 2-4pm
Southfields Library
300 WImbeldon Park Road



PeabodyThe Gatehouse (Wandsworth)
Peabody runs a range of projects for older people in Wandsworth.  Our projects aim to combat isolation, enhance quality of life and help older people to continue living independently in their own home. We have a team of five staff, based at The Gatehouse at St John’s Hill in Clapham.

What we offer:

To find out more, please call us on 020 7021 4340


Community alarm services
A borough-wide service for residents who need support to live in their own homes, whether due to ill health or fear of crime. Telecare is a system that includes a variety of sensors linked to a 24hr response centre in Wandsworth. One of the emergency workers will contact your GP, nominated relative or emergency services if necessary. You will need to be assessed by the Community Care team to see if you are eligible to receive a Telecare service.

Access Team:accessteam@wandsworth.gov.uk
Availability: Monday to Friday - 9am to 5pm
Telephone: 020 8871 7790 (website)
Putney Bridge Road, London, SW18 1HR


Get Free Advice on Debt

An increasing number of older people find themselves struggling financially in later life, often having to keep up with the same outgoings, while receiving less money than they used to. If you are dealing with debt in retirement, be wary of debt management companies that charge fees to help you with your finances. Instead there is plenty of expert and impartial advice available from debt help charities that won’t cost you a penny.

The Consumer Credit Counselling Service have a free helpline on 0800 138 1111. They offer impartial expert advice, completely free of charge. The charity also offers a free online tool called CCCS Debt Remedy which is very simple to use and can make an assessment of your debt problem and give tailored debt advice in an instant.
You don’t need to enter any personal information as the service is totally anonymous.
Website: www.cccs.co.uk